Question 1

What types of digital assets can I buy or sell on Xvalue?

Accepted Answer

Xvalue supports a wide range of digital assets, including: Online businesses (Shopify, WooCommerce, Amazon FBA) Mobile applications (iOS, Android) Websites & domains Social media accounts (YouTube, TikTok, Instagram, Facebook,etc...) Digital content (WordPress blogs)

Question 2

How does Xvalue ensure secure transactions?

Accepted Answer

Xvalue integrates escrow services to protect both buyers and sellers for assets above $100 USD. Funds are held securely until the buyer confirms that the digital asset has been transferred successfully. This reduces the risk of fraud and ensures a smooth transaction process.

Question 3

How is the value of a digital asset determined on Xvalue?

Accepted Answer

Yes, xValue provides a calculation tool designed to help you better understand how your digital asset is valued. Instead of leaving you guessing, the tool walks you through the key inputs that matter most for your specific asset type, giving you a clearer, more informed starting point before you list, negotiate, or make any decisions. It's built to make the valuation process more transparent and accessible, especially for sellers and buyers who may not have a finance or M&A background. We're continuing to refine this tool to make it even more accurate and tailored to the MENA digital asset market.

Question 4

Are there any fees for using Xvalue?

Accepted Answer

Xvalue charges a transaction fee when a sale is successfully completed.Listing a digital asset is completly free.

Question 5

Can I negotiate the price with sellers?

Accepted Answer

Yes! Buyers can negotiate with sellers directly through Xvalue’s messaging system. Many sellers are open to reasonable offers, especially if buyers demonstrate serious intent.

Question 6

What happens if a transaction doesn’t go through?

Accepted Answer

If a buyer or seller decides to back out before finalizing the transaction, Xvalue provides guidelines to manage disputes. If escrow was used, funds will be refunded according to the agreed terms. Buyers should always conduct due diligence before making an offer.

Question 7

My listing was rejected. Why?

Accepted Answer

Xvalue reviews all listings before they go live. If your listing was rejected, it may be due to: Incomplete or inaccurate information Failure to meet our listing guidelines Suspicious or unverifiable claims Check your email for details on why it was rejected and how to correct it.

Question 8

I made a payment, but the seller hasn’t transferred the asset. What now?

Accepted Answer

If you used Xvalue’s escrow service, your funds are protected. Contact the seller to confirm the transfer timeline. If the seller does not comply, Xvalue will hold the funds and investigate before releasing them. If you paid outside Xvalue, we cannot guarantee protection.

Question 9

My transaction was canceled, but I haven't received my refund.

Accepted Answer

Refunds typically process within5-10 business days (equivalent to 1-2 calendar weeks, excluding weekends and public holidays), depending on your payment method.

Question 10

The business I bought is different from what was listed. What should I do?

Accepted Answer

If the business you received does not match the description, immediately: Document discrepancies (screenshots, emails, financials). Report the issue to Xvalue within 24 hours. If escrow was used, the funds will remain on hold until the matter is resolved.

Question 11

Someone is offering to complete the deal outside Xvalue. Is this safe?

Accepted Answer

No! Completing transactions outside Xvalue means you lose all security protections. If someone suggests an off-platform deal, report them immediately to Xvalue Support.

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